No.

You can come to us with anything from a detailed formulation brief to a simple product idea.

We’ll help you translate what you want the product to do, who it is for, how it should feel and what ingredients matter to you into a practical formulation direction.

Custom R&D is for brands that want a product developed specifically around their own brief, including intended function, texture, ingredient direction, sensory experience and positioning.

Private Label / OEM is usually a faster route using selected existing or proven formulations, with customisation possibilities depending on the product.

If you’re not sure which route suits your project, tell us what you’re trying to create and we’ll recommend the more practical option.

Yes.

You can let us know what ingredients you would like to include and anything you would prefer to avoid.

We’ll assess whether they are suitable for the product, compatible with the formulation and appropriate at an effective and safe level.

We don’t add ingredients purely for label appeal if they do not make sense within the formula.

MOQ depends on the product format, formulation, packaging and production requirements.

Different products require different batch sizes and production methods, so we prefer to review your project before recommending a practical MOQ.

You can include your expected quantity in the enquiry form and we’ll assess what is realistic for your project.

The timeline depends on the complexity of the formulation, number of prototype rounds, ingredient sourcing, testing requirements, packaging and production schedule.

Custom R&D usually takes longer than working from an existing OEM formulation because the product is being developed specifically for your brief.

Once we understand your project, we can give you a more realistic development pathway.

The number of prototype and revision rounds depends on the scope of the project and the R&D arrangement agreed at the beginning.

We recommend defining the development scope clearly before formulation begins so both sides understand what is included.

Additional major changes outside the original brief may require further development work.

Yes.

If you already have a formulation, prototype or existing product, we may be able to help with areas such as:

• Texture improvement
• Ingredient changes
• Natural-origin alternatives
• Scent development
• Product extension
• Stability or manufacturing feasibility
• Reformulation around a new brief

Share as much information as you can about the existing product and what you would like to improve.

Depending on the scope of the project, we can discuss packaging suitability, filling considerations, label requirements and selected branding or visual support.

If you already have packaging in mind, bring the specifications into the discussion early because packaging can affect formulation, filling and production feasibility.

Regulatory requirements depend on the product category and market where the product will be sold.

We can discuss the relevant requirements as part of the project and advise what information or documentation may be needed for the product.

Where specialised regulatory work or external certification is required, this may involve additional parties or services.

For projects involving confidential concepts, existing formulations or commercially sensitive information, an NDA can be discussed where appropriate.

We also recommend defining confidentiality and intellectual-property expectations clearly before detailed formulation work begins.

Yes.

You do not need to arrive with a finished brief.

Tell us the product category, what problem you want the product to address, who you want it to be for and any products or textures you like.

We can start from there.